Troubleshooting: TV540 missing images

📌 Problem

A TV540 cycle was copied without an IMG folder, preventing images from importing into LP360. The original photos still exist in the sensor's ALPHA_CAM\DCIM folder.

🔍 Root Cause

The image association information for the cycle is missing, preventing the TV540 Data Copy Tool from creating the IMG folder during the copy process.

This can happen if the TV540 is powered off after landing before it finishes saving the image metadata. The original photos may still be present in ALPHA_CAM\DCIM, but the Data Copy Tool may be unable to associate them with the cycle. After landing, wait for the completion beep before powering off the sensor.

✅ Probable Resolution

1. Open the TV540 Data Copy tool
2. Under Project, right-click the affected cycle and select Add Image Path.
   

3. Browse to the original image folder:

   ALPHA_CAM\DCIM\[Image Folder]

4. Select the corresponding camera calibration (CP) file.
5. Copy the cycle to a new location on your computer.
6. Verify the copied cycle now contains:
   • GPS
   • IMG
   • SCAN
   • TRACE
7. Import the cycle into LP360 and confirm the images are available.

📬 Need Help?

If you're still stuck, please Contact Support for assistance.