Troubleshooting: Cannot close RTKPlot

📌 Problem

When you try to close the Trajectory Plot , you encounter an error message and can only close it by doing a forced end task within Task Manager.

🔍 Root Cause

 The error message in the image says:

RTKPLOT  
C:\ProgramData\LP360\rtkplot.ini に書き込めません。

Translation:
"Cannot write to C:\ProgramData\LP360\rtkplot.ini."

🧠 What is...

The RTKPLOT application is trying to save settings to the file rtkplot.ini in the C:\ProgramData\LP360 folder, but it does not have permission to write to that location.

Likely Causes:

• Insufficient permissions (e.g., running the program without administrator rights).
• The file is marked as read-only.
• The folder or file is locked by another process.
• Antivirus or security software is blocking the write operation.

✅ Probable Resolutions

1. Run RTKPLOT as Administrator
   • Right-click the RTKPLOT application and select "Run as administrator".
2. Check File Permissions
   • Navigate to C:\ProgramData\LP360\.
   • Right-click rtkplot.ini → Properties → Security tab.
   • Ensure your user account has Write permissions.
3. Remove Read-Only Attribute
   • In the file properties, uncheck Read-only if enabled.
4. Check if File is Locked
   • Close any other programs that might be using rtkplot.ini.
5. Whitelist in Antivirus
   • If security software is blocking changes, add RTKPLOT and the folder to the whitelist.

📬 Need Help?

If you're still stuck, please Contact Support for assistance.