Error During Import Cycle: Project Folder Located Inside Raw Data Folder

📌 Problem

When importing a Cycle into LP360, the import process may fail with a copy error stating that a source file cannot be found. In some cases, the error message shows a file path where the project root appears twice, for example:

...\ProjectRoot\...\ProjectRoot\RawData\...

Although the files exist on disk, the import fails because LP360 cannot safely copy the raw data into the project.

🔍 Root Cause

LP360’s import workflow is designed to copy raw Cycle data into the project folder. This error occurs when the project folder and the raw data folder overlap.

Common overlap scenarios include:

• The project folder is created inside the raw data folder
• The raw data folder is located inside the project folder
• Raw data is imported after being copied from an existing LP360 project

When these folders overlap, LP360 attempts to copy files into a directory structure that already contains the project, causing paths to resolve incorrectly. This results in duplicated project paths, invalid copy operations, and misleading “source file not found” errors.

This is a folder configuration issue, not corrupted or missing data.

🧠 Common Scenarios That Trigger This Error

• Creating an LP360 project directly inside a cycle’s raw data directory
• Using the same root folder for both raw data storage and LP360 projects
• Re-importing data that was previously copied out of an LP360 project

✅ Probable Resolutions

1. Use a Correct Folder Structure

   Ensure that raw data and LP360 project folders are stored in completely separate, non-overlapping locations.

   Recommended example:

   D:\RawData\TV540\Cycle_001
   D:\LP360_Projects\Project_A
   

   Avoid this structure:

   D:\RawData\TV540\Cycle_001\LP360_Project
   

   or:

   D:\LP360_Projects\Project_A\RawData\Cycle_001
   

   Fixing an Existing Project

   1. Close LP360
   2. Move the project folder to a location outside the raw data directory
   3. Reopen LP360
   4. Re-run the Import Cycle workflow

   If the data was copied from an existing LP360 project, always return to the original raw data source before importing.

📚 Key Takeaway

LP360 cannot import cycles when the project folder and raw data folder overlap. To avoid import failures:

• Store raw data and projects in separate folders
• Do not create projects inside raw data directories
• Do not import cycles copied from existing LP360 projects

Applies To

• All Import Cycle workflows
• All sensors and cycle types supported by LP360

📬 Need Help?

If you're still stuck, please Contact Support for assistance.