Use this article to choose the correct LP360 setup path, including first-time installation, updating an existing installation, downloading installers, and completing sign-in or licensing. For detailed procedures, use the related LP360 knowledge base articles linked below.
Before you begin
- Review the current LP360 system requirements before installing or updating LP360.
- Confirm whether you are performing a new installation or updating an existing installation.
- Ensure you have permission to install software on the machine.
- If setup reports missing Microsoft Visual C++ Redistributable components, install the required Microsoft package and then rerun the LP360 installer.
Choose your path
Install LP360 Use this path if you are installing LP360 for the first time. |
Update LP360 Use this path if LP360 is already installed and you want the latest version. |
Check System Requirements Confirm that your machine meets the current minimum LP360 requirements. |
Sign in or Troubleshoot Licensing
Use the sign-in guide for setup steps, or the licensing troubleshooting article if you cannot obtain a license.
How to Sign in and License LP360
LP360 Licensing Troubleshooting – Unable to Get a License
Common Setup Issues
Administrator Permissions
LP360 installation may require administrator permissions. If Windows prompts for elevation through User Account Control (UAC), select Yes to continue. If installation fails due to permissions or registry access, rerun the installer with elevated permissions or work with your IT team.
Visual C++ Redistributable Required
If LP360 setup reports that required Microsoft Visual C++ Redistributable components are missing, install the appropriate Microsoft Visual C++ Redistributable package and then rerun the LP360 installer. If you use both legacy 32-bit and current 64-bit LP360 components, you may need both redistributable versions.
Download the Microsoft Visual C++ Redistributable
Get the latest supported Microsoft Visual C++ Redistributable packages from Microsoft
Troubleshooting: LP360 Installation Error: Visual C++ Redistributable Need to be Updated
Error 1001 During Installation
If LP360 setup reports Error 1001 referencing LP360CustomActions.InstallState, uninstall all existing LP360 instances from the machine and then retry installation using the latest LP360 installer.
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