LP360 Support
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Articles
Recent activity by LP360 Support-
How to Submit a Base Observation File to OPUS
Audience: Customers and GeoCue / LP360 SupportApplies to: Static GNSS base observations used for PPK Trajectory Processing, RTK bases or control evaluationPurposeThis article explains how to correc...
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Advanced Job Manager Queue Recovery
📌 ProblemOne or more Job Manager items remain in a Queued or JobQueued state even after restarting LP360, retrying or recreating the job, and rebooting the system.No processing logs are created, an...
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Troubleshooting: Job Manager Items Stay “Queued” or “JobQueued”
📌 ProblemOne or more items in the Job Manager remain in a Queued or JobQueued state and do not transition to Running, InProgress, or Completed.No processing logs are generated, and the job appears ...
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How to Combine Retained Photos from Projects Using Different Coordinate Systems
ProblemYou started an LP360 project in one coordinate reference system (CRS) (for example, Alabama East) and later realized the project should live in a different CRS (for example, Alabama West). Y...
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Troubleshooting: LP360 Installation Error: Visual C++ Redistributable Need to be Updated
📌 ProblemWhen installing or starting LP360, a message may appear indicating that the Microsoft Visual C++ Redistributable is not installed, even though one or more Visual C++ Redistributables alrea...
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Troubleshooting: Geocoding Warning: “Could Not Be Matched” for One or More Flight Lines
📌 ProblemDuring the Geocoding process, LP360 displays one or more warnings in the geocoding log similar to:'YYYYMMDD_hhmmss' could not be matched! This warning appears once per affected flight line...
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Troubleshooting -9999 Elevation (Z) Values in LP360 Features
📌 ProblemIn LP360, feature vertices with a Z value of -9999 indicate that the software was unable to resolve a valid surface elevation at that vertex location at the time the feature was created or...
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Troubleshooting: Agisoft Ortho Mapping (MfE or MfEC) Job Stuck in “InProgress” With No Errors
📌 ProblemAn Agisoft Ortho Mapping (MfE or MfEC) job starts successfully but remains in InProgress indefinitely until manually canceled or LP360 is closed. The job log shows only early initializati...
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LP360 Error Report Notification: “Crash Report Delivery Module”
📌 ProblemYou may occasionally see a Windows notification titled Crash Report Delivery Module indicating that LP360 for Windows 64‑bit has generated one or more error reports.This notification appea...
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Troubleshooting: Error During Trajectory Processing: boost::interprocess_exception: Access is denied
Applies ToLP360 – Trajectory ProcessingLP360 DroneWindows operating systems📌 ProblemWhen running trajectory processing, LP360 fails with the following error message:boost::interprocess_exception: A...