The following document covers the upgrade process for the LP360 family of products. For new installations, or troubleshooting tips, please see the full Installation Guide.

1. Download the Latest Release of LP360 from the LP360 Portal or download a legacy installer from the LP360 Installers page.

2. Run the new installation of LP360 and complete the installation.

3. Start LP360 to invoke the Credentials dialog of the LP360 License Manager. Administrative rights not required.

Figure 1: LP360 Credentials dialog

4. Sign In using your LP360 Online account. Ask your LP360 administrator to invite you into an existing organization or sign up for a new account if your organization is new to LP360. Sign in is required for Viewer and subscription licenses. Sign in is recommended but is optional for perpetual license users, however, some functionality may require the user to be signed in.
5. Select your desired license type:
   1. No License (Viewer mode): If signed in, select to run LP360 in Viewer mode.
   2. Subscription: If signed in, select to checkout a license from your subscription license pool.

   3. Perpetual: Select to connect to and checkout a license from your perpetual license pool. 

      1. If the License String has not yet been entered on this machine, selecting Perpetual will auto populate the License String when signed in to an LP360 Online organization with perpetual licenses. If not signed in, enter the License String as found in your LP360 Portal (Admin -> Organization) or as provided by GeoCue and select “Set”. This License String appears in the format: “CUSTOMER ______ isv= ______ server=______ port=____ password=_____”.  

      2. Note: It is necessary to enable outbound communications on ports 5053 and one additional port, as found in your LP360 Portal (Admin -> Organization) or as specified when you receive your License String, through any firewalls for the product to communicate with the cloud hosted license server. These ports are normally open by default on most firewalls.

6. OK to close the credentials dialog and open the LP360 License Manager.

7. Select the desired base license and select “Check Out Floating License”, or “Check Out Roaming License”, or “Activate Node-Locked”, etc., as applicable.

8. Select “Close” to close the License Manager and open LP360 at the desired license level.

9. You can reopen the LP360 License Manager at any time from within LP360 (File -> License Manager) to change license levels or license pools.