LP360 and OneDrive

Problem

When using OneDrive or similar Cloud storage service for storing your Projects or processing, LP360 will have issues accessing the data files on OneDrive resulting in the software crashing or providing other errors.

One of the issues that could happen when trying to import data into a new project, is an error copying file from OneDrive.

Figure 1: Error copying file from OneDrive

Probable Resolution #1

The easiest way to solve this issue is to stop synchronization with OneDrive while working with LP360.

1. Left click on the OneDrive icon in the system tray.
2. Select Settings, then Pause Syncing.

Figure 2: Pause syncing on OneDrive

Probable Resolution #2

Recommended: Change your Project Root folder to a local folder location on your machine so future projects will not be created in the OneDrive location.

Move your existing Project folder to a location local on your machine.

1. Use a robust copy tool, such as Robocopy or TeraCopy, to move the project to a folder local on your machine. Note, if you copy instead of move, make sure you rename the project folder in the original location so the project file in the new location isn't still pointing to the old location.
2. Then, open LP360 and select the Open Project tool on the Project Tab of the ribbon, then select the green plus to open the Windows file browser to browse to the project xml file in the new project folder. This will add the ProjectName to the Project Manager dialog. Verify the correct project is selected in the grid, then press Open at the bottom of the dialog to open the project from the new location.
3. You will receive an error message indicating layers failed to open, and to "Please check file paths" (Figure 3). Press OK to close the message.

4. Use the Re-Path tool on the Project Tab of the ribbon to correct the folder paths to the data files in your new project (Figure 4). Make sure to Save Project on the Project Tab of the ribbon.
5. Then retry the processing that caused the initial issue.